It has been brought to the attention of the Department of Public works that Baltimore City residents have received information in the mail concerning “Water Line Service Coverage” insurance. This information is from a private company and is not sponsored or endorsed by the DPW-Bureau of Water and Wastewater.

Some citizens may be confused by the wording on the advertisement to believe that this insurance is required. It is not.

While it is true that property owners are responsible for repairs to their services from the meter to their home or business, buying insurance to cover those repairs and other potential problems, such as root intrusions or blockages, is not mandated.

Citizens who are interested in such coverage should always check with State of Maryland regulatory agencies, such as the Maryland Insurance Administration, if they have questions or concerns about an insurance policy. The Better Business Bureau is also a resource which can be utilized.

Finally, before buying any supplemental insurance it is always wise to check your current homeowners or business policy. You may already be covered or you may be able to obtain the additional coverage from that company. The decision to purchase or not to purchase such insurance is up to you.

Mike Hilliard
Director, Community Relations - HARBEL Community Organization
5807 Harford Road, Baltimore, MD 21214
Phones: Office: 410-444-2100, FAX: 410-426-1140
Email: harbel.necop@juno.com